Bath Street Medical Centre

Russells Hall Hospital

Tel: 01384 456111   Fax: 01384 244051

Address: Pensnett Road, Dudley, West Midlands, DY1 2HQ



Opening Hours: 24 Hours A Day – 7 Days A Week

By Car
There is one main road entrance to the hospital site via the island where the A4101 Pensnett Road splits to become the A4101 Kingswinford Road.


By Bus
The terminus is located outside the main entrance and there are also stops nearby in Pensnett Road and Kingswinford Road. Buses to Dudley, Kingswinford and Stourbridge run frequently throughout the day.


By Rail
The nearest railway stations to Russells Hall Hospital are Cradley Heath, Dudley Port and Tipton.

Car parking is available at the hospital with designated spaces for Blue Badge holders close to the hospital entrance.

A ‘pay on exit’ system is in operation on all of the car parks and people wishing to leave their vehicles will need to take a ticket from the barrier upon entry.

The parking tariff is:

  • Free for first fifteen minutes
  • 15 to 30 minutes £1.50
  • 30 minutes to 1 hour £2.60
  • 1 hour to 1.5 hours £3.60
  • 1.5 hours to 3 hours £4.60
  • 3 hours to 24 hours £5.60

The charges apply to all visitor car parks at Russells Hall Hospital.

Payment should be made at one of the pay machines located in the Main Reception area, Maternity entrance and Emergency Department waiting area at Russells Hall Hospital.

All lost tickets will be charged at the daily rate.

If you require a receipt at any time, place your ticket in the machine and press the ‘receipt’ button. If you require assistance at any time press the help button.

A limited amount of free parking is available for patients attending treatment in the Oncology (C4) and Renal departments three times a week or more for an extended period. Cards should be returned for the period of recovery between treatments to enable accessibility to as many patients as possible.  These parking cards are issued following the completion of a request form by the ward, and payment of a refundable deposit of £20 to the General Office who will issued the card, subject to availability. Cards should be returned to the General Office for refund of deposit.

Save money on parking with a value card.

Value cards are available to visitors who have relatives and friends in hospital. They are available at a fixed seven day fee of £15 plus a £20 refundable deposit. Value cards give you unlimited parking on the visitor car park for seven consecutive days, starting on the day of purchase, but do not guarantee you a space.

Cards may be issued for longer than a week in exceptional circumstances and will be charged at £15 per week. If you purchase a card for three weeks, for example, you pay £65. This is 3x £15 plus the £20 refundable deposit.

If you buy a card for three weeks but return it after two weeks, you will receive your full £20 deposit plus a full refund for the unused complete third week.

If you buy a card for three week but only use it for two and a half weeks, you will receive your £20 deposit back but no refund for the unused days.

To purchase a value card, ask a member of staff on the ward or department you are visiting for more information.

Please be aware that value cards are subsidised by the Trust and there is only a limited number of these available.

Parking charges apply to all patients and visitors, including those with blue disabled parking permits.

Please note that the Trust operates a fixed penalty scheme to ensure the safe and continued operation of the hospital sites.

In order to avoid any problems, penalties will be applied to all vehicles, including blue badge holders, who park vehicles:

  • On or in a red lined area
  • On a pavement or pedestrian walkway
  • In disabled bays when not displaying the required disabled blue badge
  • Preventing access for emergency vehicles, emergency exits, deliveries and other vehicles
  • In drop-off spaces for longer than the stated time
  • On grass verges or soft landscaped areas

Fixed penalties require the driver of the vehicle to pay a £70 charge (reduced to £40 if paid within 14 days) and are enforced by the Security Department.

Visits from family and friends are an important part of the healing process for many patients.

In order for visiting to remain a positive experience and in the best interests of patients, some limitations are required on the hours of visiting, the numbers of visitors and who may visit. This is to ensure that patients have adequate rest and there is time to undertake care and treatment. It also helps with controlling the spread of infections.

Standard visiting hours on most wards are from 2pm until 4pm and 6.30pm until 8pm every day.

No more than two visitors are allowed per patient at any one time.

Visiting outside of these times may be allowed with prior arrangement with the nurse in charge for exceptional circumstances, such as seriously ill and dying patients and teaching relatives aspects of care in preparation for discharge.

Some areas have different visiting hours, including the following:

  • Critical Care
  • Maternity
  • Children areas
  • A4 Acute Stroke

For more information about visiting times, visitors should contact the ward they intend to visit directly.
Visiting times may vary between wards.   Click here to view more detailed ward information.

Visits by children under 12 years of age should be discussed in advance with the nurse in charge of the area so that appropriate advice can be given depending on the condition of the patients in the ward. All children 12 and under must be accompanied and supervised by an adult at all times.

Most wards have direct dial telephone numbers which can be used by patients, family members and visitors – please  click here to view a complete listing.

If you can, please consider contacting the patient’s next of kin for the Ward information where possible as it is helpful for staff if just one person telephones with enquiries and then informs other relatives and friends; this helps nursing staff to spend more time with patients.

For general hospital enquiries, please contact the main switchboard on 01384 456111.