Appointments can be made by:

Urgent cases will try to be seen on the day.

If your condition is non urgent, you can expect to see a GP within two working days. Our appointment book is open for six weeks in advance and appointments further in advance can be made if you prefer.

If you need to see a nurse you can usually expect to get an appointment within 24 hours.

Online services

If you would like to register for this free service please complete our Register for Online Services form.

Routine appointments

If you need to book a routine follow up appointment with the GP or nurses you can make an appointment up to six weeks in advance.

Please phone after 10:30 to avoid busy times. Many routine appointments are for patients who have a long term or chronic condition that needs monitoring on a regular basis. We will let you know when your next appointment is due with the practice nurse or doctor either by post, text message or telephone.

If this time is not convenient, please telephone reception to re-arrange it. It is important to continue your regular check ups, even if you are feeling well.

Routine appointments are available during normal surgery hours with the practice nurse and/or doctor. We hold regular clinics for asthma, diabetes, COPD, hypertension and heart disease. Please visit our Clinics and Services page for further information.

Cancelling appointments

If for any reason you are unable to keep your appointment or no longer need it, please let us know as soon as possible so that it can be reallocated.

Appointments can be cancelled online through our Cancel an Appointment triage, or by phoning reception on 01902 887 870.

Please remember that there may be a shortage of appointments, and when you fail to attend you have prevented someone else from being seen in your place.

Same day appointments

We are a busy small practice, and try to provide some same day appointments whenever possible.

You can phone anytime from 08:00 to book an appointment.

What do I do in an emergency?

If you need urgent medical advice during surgery hours, please phone the surgery on 01902 887 870.

Please be prepared to give some information to the receptionist.

If you need to see a doctor urgently or are feeling unwell and need a telephone health assessment, please call the NHS 111 service free of charge from any phone.

For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

What if I can’t get an appointment

The surgery is particularly busy on Mondays and Friday mornings, especially during the Winter months.

If your appointment is not urgent, try to book on a less busy day after 10:30. If you let us know as soon as possible you can’t attend your appointment, we can then make it available for another patient.

You can book to have a telephone consultation with a doctor if you wish. He or she will ring you on the telephone number you have given.