Friends and Family Test

From 1st December 2014 it is a contractual requirement that all GP practices undertake the NHS Friends and Family test (FFT). The first two questions have been set by NHS England. The purpose of the question is to give patients the opportunity to provide feedback on their experience that can be used to improve services. Periodically we will send the results to NHS England.The test should take no more than a couple of minutes and we would be very grateful for your response.

You are able to download the friends and family test feedback form here, once completed you can hand in to the surgery reception or email to contact@bathstreetmedicalcentre.co.uk

Alternatively you can give your feedback via the online form below.

JUNE 2024

Click to view the Friends & Family Test Results for June 2024
Click to view the Friends & Family Test Results for June 2024

JULY 2024

Click to view the Friends & Family Test Results for July 2024

AUGUST 2024

SEPTEMBER 2024

Click to view the Friends & Family Test Results for September 2024

OCTOBER 2024

Click to view the Friends & Family Test Results for October 2024

NOVEMBER 2024

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THE NHS FRIENDS AND FAMILY TEST

We welcome patient feedback to tell us what we are doing right and what we can improve.
Thinking about our practice...

Overall, how was your experience of our service?

Please note - completing this additional information is optional but helpful to the NHS in understanding the needs and experiences of individual patients.

A little bit about you:

Are you?
What age are you?
Do you consider yourself to have a physical or mental health condition or disability?

Which of the following best describes your ethnic background?

White
Asian or Asian British
Mixed
Black or Black British
Other
Are You
Thank you for completing the Friend and Family test and providing us with feedback to improve our services.
If you DO NOT wish your anonymous comments to be shared then please select No.